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Appreciates Marshall dispatchers

October 20, 2012
Marshall Independent

To the editor:

With the advent of the latest round of changes by the Minnesota State Patrol Administration, I submit my thanks and appreciation to the dispatchers/radio operators at the Marshall office of the Minnesota State Patrol. As of 10:30 p.m. Tuesday, the State Patrol Dispatch Center in Marshall is not operating at night. Overnight calls, including 911 calls, non-emergency calls and radio traffic, are now forwarded to the Rochester State Patrol office from 10:30 p.m. to 6:30 a.m.

Between now and Jan. 1 calls from 630 a.m. to 1030 p.m. will be handled as they are now, through the Marshall office Jan. 1, ALL calls, 24-hours a day, will be handled by Rochester. The Marshall Patrol Dispatch Center will become a thing of the past. While state planners may be correct in saying radio and computer advancements make the plan a workable one, that will be determined by time.

The purpose of my letter is to commend and thank current and past dispatchers in the Marshall office. It's well known to other dispatchers in the region, such as myself, the Marshall Patrol dispatchers have always been willing and ready to help the rest of us. That help has ranged from assistance in emergency situations, getting a response back from state computers in driver's license and license plate checks, to even the most mundane tasks. They have handled all our requests in a highly professional and dedicated manner for years. As one 911 dispatcher/radio operator to a small group of highly talented peers, thank you, thank you, thank you. Individually, and as a group, you've made a big difference in protecting the safety of residents in southwestern Minnesota.

Larry Rogers

911 dispatcher/radio operator




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